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Right of cancellation

Only if the recipient is an end consumer does he/she have the right to withdraw from the contract with the seller within a period of 14 working days from receipt of the goods ordered online without penalty and without giving reasons

The right of cancellation or return is subject to the following conditions:

  1. The products to be returned can only be returned in their entirety and not in individual parts.
  2. The products to be returned must not be used, worn, washed or damaged.
  3. The products to be returned must be returned in their original packaging.
  4. The products to be returned must be sent back to the seller in one delivery.

The seller reserves the right not to accept products that originate from one order but are returned in different deliveries.

The products to be returned must be handed over to the supplier for return within 14 working days of receipt of the goods, and in the event that the seller sells so-called multipacks of products and thus sets a lower price for the individual parts than would normally be the case, the right of withdrawal can also only be exercised with regard to some products: In this case, the price is reset on the basis of the normal unit price. In all other cases, the right of cancellation can only be exercised in relation to all products in their entirety, and partial cancellation is therefore excluded.

Hosiery Ges. m.b.H. only assumes liability for the shipping costs if damage was caused by the transport or a faulty delivery by the seller. Only in these cases will the shipping costs be reimbursed by the seller.